Welcome to Web4 Browser. We understand the importance of privacy and data security for multi-account operations, proxy configuration, browser environment isolation, and team collaboration. This policy aims to explain our data processing principles in a clear and readable way. Please read it carefully before using the website, downloading software or submitting inquiries.
1. Scope of application
This policy applies to the related services provided to you by Web4 Browser through the official website, download page, product client, online consultation, customer support, partner communication, and new forms of services that may be launched in the future.
This policy does not apply to third-party platforms, agents, payment institutions, browser extensions, API services or other third-party websites. When you access or use third-party services through Web4 Browser, you should also read and abide by the third party's privacy policy and service rules.
2. Information collection and use
1. Information you actively submit
- When you submit a contact form, apply for a demo, inquire about price, provide feedback or apply for cooperation, we may collect your name, email, company name, contact information, business scenario, account size, agent type and demand description.
- When you communicate with us about technical issues, you may proactively provide screenshots, log snippets, error descriptions, device systems, browser versions or other information used to locate the problem.
2. Website access and technical information
- When you visit the official website, we may collect basic access data, such as IP address, browser type, device type, access time, source page, access path and page interaction.
- This data is mainly used to ensure website security, analyze page performance, improve content structure and optimize the download conversion process.
3. Product operation related information
- The core design of Web4 Browser allows profile, cookies, history, local storage, proxy configuration and browser environment data to be saved first on your device or in the environment you specify.
- Unless a feature explicitly requires synchronization, uploading, or team sharing, we will not upload your browser environment data to the public cloud by default.
3. Information Sharing, Entrusted Processing and Disclosure
We will not sell your personal information. We may share, entrust processing or disclose relevant information only in the following necessary scenarios:
- In order to provide basic services such as website hosting, data analysis, customer support, payment processing, email sending, and security protection, necessary data needs to be processed with entrusted service providers.
- Disclosure is necessary to comply with laws and regulations, regulatory requirements, judicial proceedings, dispute resolution or to protect the legitimate rights and interests of users, the public and Web4 Browser.
- When we obtain your explicit authorization or you actively ask us to communicate with our partners, we will process relevant information in accordance with the scope of your authorization.
- In the event of a merger, acquisition, asset transfer or business reorganization, we will require the new recipient to continue to comply with the protection obligations described in this policy.
4. Information Security and Preservation
We will take reasonable technical and management measures to protect information security, including access control, transmission protection, log auditing, anomaly monitoring and the principle of least necessary access.
We will only retain relevant information for the period required to achieve the purposes stated in this policy, or within the period required by laws and regulations, dispute resolution, security audits, financial records, etc. After the necessary period has passed, we will delete, anonymize or process it in other reasonable ways.
Please understand that no Internet environment is absolutely secure. You should also properly keep your account, device, agent credentials, script keys, and team permissions to avoid data risks caused by your own configuration or third-party services.
5. Your rights
To the extent permitted by applicable law, you may contact us to exercise the following rights:
- Inquire, correct or supplement the contact information and demand information you voluntarily submit to us.
- Request deletion of information that is no longer necessary or for which you wish to revoke your authorization.
- Withdraw part of the authorization, but the withdrawal will not affect the processing that has been carried out based on the authorization before the withdrawal.
- Learn how we process your information and make inquiries or complaints about privacy issues.
6. Cookies and Analysis Tools
We may use cookies, similar technologies and website analytics tools to remember language preferences, count visits, understand page performance and improve product content. You can manage or reject cookies through your browser settings, but some functional experiences may be affected.
Analytics tools such as Google Analytics used on the website are only used for site visit statistics and experience optimization, and are not used to identify your browser profile content or third-party account data.
7. Protection of minors
Web4 Browser is intended for teams and individual users with legitimate business needs and does not provide specialized services to minors. If you are a minor, please use this website with the consent and guidance of your guardian.
8. Policy updates and contact us
We may update this policy due to changes in product features, compliance requirements or business processes. Updates will be posted on this page and will be effective upon posting.
If you have questions about the Privacy Policy, data processing practices, or deletion requests, you may contact us at Contact us Submit a consultation page.